Set your booking rules

These are the rules families read before they book: reminders, when booking closes, and what happens to a credit when they cancel. Every one has a sensible setting already. Read them once and change what does not fit.

1. Tap Settings, then Bookings

   The box at the top shows the sentence families read, in your current settings.

   

2. To change a rule, tap its line.

   

3. Pick what you want and tap Done

   

What each rule does

Rule	It starts as	Worth knowing
Reminders	The day before	An email and a text to the family before each session
New PRs	On	The family gets a message after a session where their athlete set a personal best
Booking closes	Right up to the start	“2 hours before” is the usual choice for classes. You can still add someone yourself
Cancellation cutoff	24 hours	How far ahead a family must cancel to get the credit back
Cancel before the cutoff	Credit comes back
Cancel inside the cutoff	Credit is kept	The spot was held for them
No-show	Credit is kept

Who can book

1. In Settings, tap Access and look at Who can book.

   Leave it on Only families you’ve invited unless you run open, drop-in classes.

   

You're done when

The sentence at the top of Bookings reads the way you would say it to a parent.